{"id":2431,"date":"2023-08-28T09:53:41","date_gmt":"2023-08-28T09:53:41","guid":{"rendered":"https:\/\/surepay.nl\/customer-case-study-asr\/"},"modified":"2026-02-04T15:22:34","modified_gmt":"2026-02-04T15:22:34","slug":"customer-case-study-asr","status":"publish","type":"page","link":"https:\/\/surepay.nl\/en\/customer-case-study-asr\/","title":{"rendered":"Customer case study ASR"},"content":{"rendered":"\t\t
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The dropout rate during online onboarding has decreased by 90%%.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Insurance client case<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Integration of API
for organisations<\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Prevent failures at onboarding<\/b><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Dropout reduced\nfrom 100% to 15%<\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Onboarding process\nexponentially accelerating<\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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No more physical signature required<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The service has been deployed on a.s.r. Life’s claims process for payout. The reason for using SurePay’s service was because a.s.r. previously had to obtain physical signatures before a claim could be paid. This was a time-consuming and labor-intensive process, sometimes taking six to eight weeks until a customer received his or her money because this signature had to be validated first.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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API integration<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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a.s.r. uses the API integration; this service is deployed in the online environment. The response is received immediately when a payment is requested. Instead of requesting a physical signature, we can immediately perform a data check on name and account number. This is done in combination with iDIN; customers can adjust their data themselves in the ‘my environment’ and a physical signature is no longer necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Less time for administration, fewer mistakes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In addition to these advantages, the IBAN-Name Check enables an immediate check to be carried out and The dropout rate during online onboarding has decreased by 90%. When a claim is requested, the amount is in most cases available within 4 working days. In short: fewer hours, less administrative work and less failure due to the use of this SurePay solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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''Because of iDIN, a physical signature is no longer needed. In addition, we use SurePay's IBAN-Name Check to determine whether we will disburse to the correct account. Sending\/uploading a copy bank statement by the payee is no longer necessary. This has reduced the dropout rate during online onboarding has decreased by 90% and we have much less administration.''<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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– Mieke Koevoet, IT consultant a.s.r. insurance<\/i><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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More interesting client case studies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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IBAN-Name Check for
Organisations helps Grolsch with preventing fraud\u00a0<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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After attempts at fraud at a
international fellow brewery,
Grolsch started to use the
IBAN-Name Check for Organisations.<\/p>

Read client case study \u2192 <\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Decrease in fraud and\nfake orders at STRATO<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Since the introduction of the IBAN-Name
Check we see over 80% less
fraudulent orders relative to
from a year earlier.<\/p>

Read client case study \u2192 <\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Mitros improves processes
by using the IBAN-Name
Check for Organisations<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Thanks to this solution, we know for sure
That we can get to the right person or
organisation pay.<\/p>

Read client case study \u2192 <\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The dropout rate during online onboarding has decreased by 90%%. Insurance client case Integration of APIfor organisations Prevent failures at onboarding Dropout reduced from 100% to 15% Onboarding process exponentially accelerating No more physical signature required The service has been deployed on a.s.r. Life’s claims process for payout. The reason for using SurePay’s service was […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2431","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCustomer case study ASR • SurePay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/surepay.nl\/en\/customer-case-study-asr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer case study ASR\" \/>\n<meta property=\"og:description\" content=\"The dropout rate during online onboarding has decreased by 90%%. Insurance client case Integration of APIfor organisations Prevent failures at onboarding Dropout reduced from 100% to 15% Onboarding process exponentially accelerating No more physical signature required The service has been deployed on a.s.r. Life’s claims process for payout. 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