Frequently Asked Questions
IBAN-Name Check Portal
SurePay uses this to describe the type of data that was used to determine the check result. Using a verified data source means we used the data directly from the account servicing bank. A “matched on derived data“ result is based on data from historical transactions or derived from other non-bank datasources. Checks on derived data could in some cases be out of date or slightly less accurate.
SurePay portal follows the “privacy by design” principle and is compliant with the European data privacy regulations. Therefore, data stored for 30 days, in line with the current regulations and other agreements SurePay has in place with banks and partners.
For single checks, the results are displayed directly in the portal, on the right side of the screen. File checks results are available in a downloadable document.
Besides the IBAN-Name Check (INC), one can check the company KvK, KvK branch number and the VAT. Similar options are available for cross-borders checks.
SurePay portal follows the “privacy by design” principle and is compliant with the European data privacy regulations. Single checks are never stored on the portal, while file check results are available for 30 days. Both single and file checks can be downloaded locally. We encourage every user to store their data in a secure environment.
The File Check feature can be found in the top menu bar. Once the user clicks on the “File check” button, they will be redirected to a new page where they can upload or simply drag & drop their file. A file template is available on this page below the “Upload file” option and can be used as reference. The first three columns have to be filled in, as described in the template, before uploading the file. Once the check is completed, the file containing the results will be displayed on the right side of the page, along with the download option.
Single checks can be done on the main page. For every entry, the user has to provide a name and an IBAN before hitting the “Check” button. The results will be displayed on the same page.
We have a manual explaining how you can interpret the bulk file results. It can be downloaded by clicking on the link below:
The bank account you are checking can be owned by a Natural Person or an Organization. By natural person we mean a privately owned bank account. For organizations it’s also possible to check business identifiers, like the KvK number of the organization who owns the bank account so that you’re absolutely sure you are dealing with the right company.
Our service checks whether an IBAN matches the name of the account holder. Because of data protection rules and agreements with banks in different countries we are not always allowed to share the name of an account holder.
For organisation owned bank accounts in NL we can always share the name of an account holder, for natural persons in NL we can only share the name in case of a close match. For countries outside NL it’s most often the case that we cannot share the name of the account holder.
